THE PROCESS CONTINUED:

We are up-to-date with the latest authoring and software languages, including Photoshop, Illustrator, Director, Shockwave,
HTML, DHTML, ASP apps, VRML, Java, QuickTime VR and many other technologies for the Internet, Interactive CD-ROMs, DVDs,
TV and Film.

THE POINTS:
Stop: Quiet down, breathe and relax.

Look: A great deal can be learned by paying close attention to physical clues and the behavior of others.

Listen: Others appreciate someone who is alert and attentive
and indicates that he or she understands what is being said.